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June freight people #talking transport review – Hot Topic, Earned Recognition


Mike Dawber from NavCIS (National Vehicle Crime Intelligence Service) once again provided an informative review of current crime statistics.  It is of concern to note that despite a 40% drop in commercial vehicle crime following ‘lock down’, the last 2 weeks has evidenced a worrying increase in crime. Hot Spots continue to be Northampton and West Yorkshire (M62 corridor). There has been an increase in ‘hook up’ crimes and operators are advised not to leave trailers unattended in insecure areas.

Everyone was encouraged to continue to report crime to the police on 101 and then to report to NaVCIS –

Attendees were provided with the latest NavCIS Crime Bulletin in advance of the meeting and a digital copy of the CART Security Guide (Cargo and Road Transport Security Guide).

Phil Breen, DVSA Earned Recognition National Account Manager, delivered a most informative presentation on Earned Recognition, the DVSA initiative to ‘Help Stay Safe on Britain’s Roads‘ and a copy of the presentation was circulated to attendees. ‘Freight People’ present were given the opportunity to ask questions directly to not only Phil Breen but the Traffic and Vehicle examiner who accompanied him.

This was followed by Lesley O’Brien, Freightlink Europe partner giving a detailed story of her company’s journey from Public Inquiry (12 years ago), to ‘green operator’ to Founder Member Earned Recognition status. Lesley gave a 10 point list of the benefits, along with tips on how to prepare for the audit, find an auditor and IT provider.

What attendees said:

‘Today has been extremely helpful and I will definitely be looking into joining this scheme’.

‘Brilliant as usual, great speakers, I personally got so much from the ER presentation, it took the smoke away from going forward and the processes.

‘Just wanted to say thank you for another Fab event – always enjoy Mike’s presentation but I really liked the guy from the DVSA – I am definitely going to be looking into Earned Recognition……  I will definitely be signing up for July’s forum……. Oh and it helped you giving your experience – I love that you are so open and honest…. ‘

‘That was a good meeting and Phil was very informative. It has given me an insight as to what will be required for Earned Recognition’

‘We have a Board meeting next week and I am going to raise ER as an item, so thanks now that I am better informed’

19th June 2020

freight people #talkingtransport May Review



Once again Mike Dawber from NavCIS gave a really insightful overview of the freight crime statistics. Whilst freight crime in the UK has in general reduced during lockdown, Yorkshire continues to be a crime hotspot with Normanton and Wakefield being among the worst hit areas.

Round the Corner’ crime is particularly prevalent and Drivers should be reminded NEVER to deliver to an alternative address unless they check with THEIR OWN transport office.  Freight Train recommends that such instruction is included in a Drivers’ Handbook.

Google ‘Romanian Rollover’  – another frightening crime that is on the increase in the UK.

To raise awareness, not only of the cost to our industry of freight crime, but also the danger to our Drivers, please ensure that all vehicle/freight crime, no matter how small, is reported in the first instance to the police, but then please also e-mail NaVCIS at

Suspicious circumstances should be reported to Crime stoppers on 0800 555 111.  All reporting to Crime stoppers is fully confidential.


Our keynote speakers were:

  • Jennifer Rawlinson from Flourish in Mind,
  • Andrew Drewary from Road Smart Safe
  • Dr David Lee from Sleep Unlimited.

There were so many top tips it is impossible to list them all, but here are a few:

Fitness to Drive:

  • Use the Stop Bang process to check if employees could be suffering from sleep apnoea or any other sleep related disorder.  It is highly recommended that this be included in Driver induction and in ongoing fitness to drive procedures. (Contact freight people for a copy of the 5 simple Stop Bang questions).
  • After every road traffic incident conduct a fitness to drive interview.
  • Don’t forget to ensure Drivers sign that they are fit to drive when they return to work after any period of illness and before taking any vehicle on the road.
  • Ensure Drivers sign a medical declaration and fitness to drive declaration at induction and at least annually thereafter (freight train suggests at least 6 monthly)
  • Ensure that Drivers are aware of medical conditions that require reporting to DVLA and sign a declaration that they have no such conditions

Dealing with anxiety:

  • Be aware that the wellbeing of your colleagues may be changing constantly. We all have our ups and downs or, as I heard this week, ‘we are all in the same storm, but in different boats’. Where are you and your teams in the circle of fear?  Be mindful, as this will help you to support others and indeed be aware of your own state of mind.

  • Plan for employees’ return to work taking into consideration how they may be feeling – fearful, concerned or looking forward to returning.
  • The key is always, listen, talk, ask questions.
  • A few useful APPS:   Calm, Insight Timer, NHS mindplan:
25th May 2020

freight people launch #talkingtransport

January 21 saw the launch of freight people.  Over 50 people attended and so a massive THANK YOU to everyone who supported us and for the kind feedback received – we were overwhelmed.

THANKS too to our fabulous sponsors, Novis Chartered Accountants, Wilby Solicitors, Driven Assett Finance, Motus Commercials and Backhouse Jones Solicitors

Our hot topic for the first event was bridge strikes. Transport lawyer Laura Hadzik from Backhouses gave an engaging presentation. This is a forum for fleet operators, which promotes open conversation and learning, but which can only occur if we are open, honest and allow ourselves to be vulnerable and talk of our experiences. Thanks also therefore to one of my valued clients who spoke of her Company’s experience of a driver hitting a bridge and the emotional, commercial and financial consequences.

These two presentation generated much animated debate. Everyone went away with lots of food for thought and ideas on how to protect their Companies by incorporating best practice procedures.

The next event on 18th February will cover the hot topic of vehicle crime.  Details can be found by searching for freight people on


24th January 2020

Drive & Cycle Safety

I loved the sense of community as once again young and old congregated to cheer on cyclists and support the Tour de Yorkshire. Once again this year we enjoyed glorious weather, which served to showcase our fabulous Yorkshire countryside. Subsequently I have seen an abundance of cyclists on our roads. Each morning there have been illuminated signs on the way to work warning motorists to ‘watch out for cyclists’. The transport community and in particular HGV drivers are all too well aware of the necessity to share road space and to be particularly alert to any vulnerable road user. Most transport companies have vulnerable road user policies in place. HGV drivers attend Driver CPC training with regards driving defensively and being alert to cyclists and when driving in areas posing particular hazards such as around schools, shopping precinct, parks etc. Indeed some truck drivers have ridden bikes for half a day to appreciate what it feels like to be a cyclist on the road. Rarely do we see signs on our roads alerting cyclists to the dangers they face on our roads. Many cyclists, especially those who are inexperienced, have just taken up cycling, or children are particularly vulnerable and unaware of HGV blind spots, the particular danger of undertaking HGVs, when to use the Advanced Stop Line (ASL) and the importance of making eye contact. This is an opportune time to reiterate Freight Train’s safety advice for both truck drivers and cyclists. in order that both parties may enjoy driving and cycling safely. Download our flyer:

14th May 2019

Draft Drivers’ Hours and Tachographs (Amendment etc.) (EU Exit) Regulations 2019

The draft Drivers’ Hours and Tachographs (Amendment etc.) (EU Exit) Regulations 2019 (draft Regulations) together with an explanatory memorandum were published on 14 January 2019. The key provisions will come into force on exit day.

For road transport operations undertaken exclusively within the UK after exit day, the rules currently set out in the EU Drivers’ Hours Regulation (561/2006) and the EU Tachograph Regulation (165/2014) (together the EU Regulations), relating to drivers’ hours and tachographs will continue to apply, as set out in retained domestic versions of those Regulations.

For road transport operations between the UK and EU Member States, Switzerland, or non-EU EEA Member States, the rules contained in the European Agreement concerning the Work of Crews of Vehicles engaged in the International Road Transport of 1 July 1970, as amended (“the AETR”), will apply, in place of the EU Regulations, after exit day. The AETR is a United Nations Economic Commission for Europe (UNECE) Agreement and the UK, the 27 EU Member States, and a further 21 countries (including EEA Member States Norway and Lichtenstein, but not Iceland), are contracting parties to it. As the EU Regulations and the AETR contain the same rules, international road transport operations will be subject to the same drivers’ hours and tachographs requirements from exit day as before exit day.

Part 2 of the draft Regulations, which comes into force 22 days after the draft Regulations are made, amends existing legislation to fully implement the existing provisions of the EU Regulations and the AETR, including by creating three new offences, amending two existing offences and making various other consequential amendments.

18th January 2019

Roadside payments are changing

Instead paying by chip & PIN, fixed penalties will now be paid using a secure payment portal.

How it works

Once a member of our enforcement staff issues you with a fixed penalty:

  1. You will be asked to provide an email address or telephone number for either yourself or a nominated payee.
  2. An email or text with a unique code and a link to the payment portal will be sent to you or your nominated payee.
  3. Follow the link and use the code to enter your payment details to make payment.
  4. Our onsite enforcement staff will receive a text confirming receipt of payment.
  5. They’ll then release your vehicle once any other outstanding issues have been resolved.
  6. You’ll receive an email or text receipt confirming payment.

Benefits for you

The new system means payments can be made from anywhere and by anyone nominated by the driver.

It will be translated into in several languages and will be available 24/7, so payments can be made at any time.

This means you’ll be able to move off quicker.

14th January 2019

Love the lorry week

This week is love the lorry week. Take a look at what Lesley has to say in Motor transport




17th September 2018


Congratulations to Freightlink Europe Transport Manager Tom Peterson on the birth of his second son.

Stanley Arthur was born on 10 September and weighed in at 9lb2.

12th September 2018

Welcome to Freightlink Europe’s new apprentice


A warm welcome to Freightlink Europe’s new recruit, apprentice Joe Sykes.

Joe has successfully completed his first week and is a valued addition to our team.

Freightlink Europe is supporting the government apprentice initiative.

Why not say hello to Joe when you next call?

7th September 2018


Congratulations to our driver Michelle for passing her Class 1 first time.

8th June 2018

General Data Protection Regulations

On 28 May 2018 General Data Protection Regulations came in to force.

Companies are required to ensure the privacy of their employees and any personal data which they may process. This may include telephone numbers, e-mail addresses, name and contact details, bank details etc.

Freightlink Europe’s privacy policy can be viewed here:

What some companies may not realise is that from the same date any organisation or sole trader who processes personal data must register with the ICO and pay a data protection fee. For further information refer to the ICO website, where there is an online tool:

5th June 2018

Diversity and Inclusion at the Microlise Conference

On 16 May 2019 Microlise held its annual transport conference and awards attended by over 1000 delegates. It was once again hosted by Quentin Wilson and included a host of speakers from throughout the industry speaking on subjects such as vehicle emissions and clean air zones, preventing HGV related terrorism, the rise of electric vehicles, platooning and the Brexet debate.

Lesley O’Brien held a workshop creating a case for diversity and inclusion in the workplace, arguing that every effort to address the skills shortage and attract people to our industry would be pointless if the transport industry failed to embrace a more diverse and inclusive workforce which was representative of the community in which we all live.

After the workshop, Lesley was interviewed by Emma Shone of Commercial Motor

Lesley will be speaking again at a She’s RHA event being hosted by Autotrader in Manchester on 26 June. The event is for both men and women, so please come along.

For further information and to register:

5th June 2018

The so called self-employed driver

There has been much discussion with regard to the use of so called self-employed drivers and drivers employed by umbrella companies. HMRC guidance is clear that for a driver to be self-employed he/she must have both an operator’s licence and a vehicle (see our article October 2017 / article Commercial Motor HMRC has now opened a consultation

5th June 2018


Congratulations to our Transport Manager Tom Peterson for completing his half marathon, raising funds for Martins House Hospice. Tom was in the top 5% of fundraisers raising over £1200.

Congratulations to Lesley O’Brien for getting to the finals of the FTA Everywoman in Transport and Logistics Awards 2018, category Above and Beyond. Results to be announced on 14 June at a luncheon at the London Marriot Hotel, Grosvenor Square – fingers crossedCongratulations to Lesley O’Brien for getting to the finals of the FTA Everywoman in Transport and Logistics Awards 2018, category Above and Beyond. Results to be announced on 14 June at a luncheon at the London Marriot Hotel, Grosvenor Square – fingers crossed.

5th June 2018


There is still time to register for Freight Train’s ADR course commencing 26 June. Attendees will gain 21 hours driver CPC.   Day 1 may be attended as a ‘stand-alone’ day to gain 7 hours driver CPC.

5th June 2018

DVSA issues new HGV inspection manual

The DVSA has issued its new HGV inspection manual, detailing guidelines to be followed by vehicle inspectors. The new guidelines come into force from 20 May 2018.

Click hear to view guidelines

Click here to view changes:

11th May 2018

Insurer declared insolvent

Policy cover for Lima Insurance / Alpha ceases with effect from 8 May 2018.                                           

It has been announced that motor insurer Lima Insurance, also known as Alpha has been declared bankrupt.

Operators are at risk of operating vehicles without insurance and should contact their broker immediately.

9th May 2018

Diversity – a case for change


It is now 2 years since Lesley launched She’s RHA campaign on behalf of the RHA (Road Haulage Association) to improve the gender imbalance in transport by supporting, empowering and encouraging women both from within our industry and from the wider community.   The scope of She’s RHA has now extended and our focus is on making our industry more inclusive and diverse.  Lesley will be discussing the benefits of a diverse workforce at this years’ Microlise Conference on 16 May 2018.  She would love you to come along and say hello.

3rd May 2018

DVSA Roadside Checks and Financial Deposits

The DVSA Guide to Graduated Fixed Penalties has been replaced with two new guides

3rd May 2018

Graduated Fixed Penalties

As from 5 March 2018 DVSA are able to issue graduated fixed penalties for any infringement within the last 28 days, to a maximum of 5 drivers’ hours offences, which could mean a maximum fine of £1500 for the driver.

Transport operators however need to remember that they have an obligation to advise the traffic commissioner within 28 days of any such fine.   With the risk of drivers receiving more fines, is there a risk that more operators being called to public inquiry?

3rd May 2018
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